Shipping
We’ll take the utmost care to ensure your chocolate orders arrive safe and fresh, no matter where your chocolates are going.
We ship all orders via UPS, and rates will vary based on several factors, including the size of the order, the destination(s) and the time of year. Please note that we will make every effort to ensure your order leaves our production facility on the date requested. However, once a shipment leaves our facility, factors beyond our control may result in your order arriving at its destination either sooner or later than expected.
Next Day delivery is available. However, orders must be placed by 11:00 am Pacific Time in order to be received the following day. Next Day orders received after 11:00 am Pacific will ship overnight on the following business day. Saturday deliveries can be made upon request and are subject to a Saturday delivery charge of $15.00.
If you have any questions regarding our shipping policies, or if you are not 100% satisfied with your delivery, please call our customer service representatives at 1-503-750-7024.
Shipping Rates
| Order Weight | Shipping Rate |
| Up to 1 Pound | $5.00 |
| 1 - 2 Pounds | $8.50 |
| 2 - 3 Pounds | $12.50 |
| 3 Pounds & Above | $14.50 |
Restrictions
- Delivery is available in the U.S. only, and quoted rates are for the 48 contiguous states.
- Additional charges apply for shipping to multiple locations with a single order.
- Shipping charges are subject to change and may be subject to sales tax in some states.
- Indulge Caramels is not responsible for shipping addresses entered incorrectly. Any additional costs incurred due to an incorrect address will be the responsibility of the customer.
- Indulge Caramels is closed and cannot ship on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day (and the day after Thanksgiving) and Christmas Day (and in some cases Christmas Eve or the day after Christmas).